PENGARUH MEDIA PROMOSI DAN KUALITAS PELAYANAN TERHADAP MINAT MENABUNG MASYARAKAT DI BANK SYARIAH

Authors

  • Salsabila Putri Damayanti STAI AN NAJAH INDONESIA MANDIRI SIDOARJO
  • Norma Rosyidah STAI AN NAJAH INDONESIA MANDIRI SIDOARJO

Abstract

To increase public knowledge regarding sharia banking information through promotional media both through print and internet media and the quality of services that play an active role. The better and more knowledge about Islamic banks through promotional media that is spread and the quality of good service to the community, the higher the possibility of using Islamic banks. The purpose of this study was to determine the influence of promotional media and service quality on people's interest in saving in Islamic banks. This research uses quantitative methods. The data used in this research is primary data. Primary data was obtained from questionnaires distributed to 40 customers in Islamic banks. By using reliability test, validity test, T test, and F test. Data analysis used multiple linear regression and the results showed that promotional media had no significant effect on people's interest in saving in Islamic banks and service quality did not significantly influence people's interest in saving in Islamic banks .

Keywords : Promotional Media, Quality of Service, Public Interest in Saving

References

 

Arief Firdy Firmansyah 2019. " Pengaruh Pengetahuan dan Kualitas Pelayanan Terhadap Keputusan Menjadi Nasabah Perbankan Syariah". Jurnal Ekonomi Islam, vol 2, no 3, 16 - 22.

 

Daniel Ortega, Anas Alhifni 2017. " Pengaruh Media Promosi Perbankan Syariah Terhadap Minat Menabung Masyarakat di Bank Syariah ". Jurnal Ekonomi Syariah, vol 5, no 1, 87 - 98.

 

Desiana, Dewi Susilowati, dkk 2018. " Faktor-Faktor Yang Mempengaruhi Keputusan Nasabah Untuk Menggunakan Jasa Perbankan Syariah di Kota Tasikmalaya ". Vol 11 ( 1 ), 28 - 34.

 

Nurudin Nurudin, Hida Alfathin. M. U 2021. " Pengaruh Kualitas Pelayanan, Promosi dan Persepsi Religiusitas Terhadap Minat Menabung di Bank Syariah Indonesia ( Studi Kasus di Bank Syariah Indonesia Cabang Semarang) ". Vol 3, no 2.

 

Pratiwi, Muhtadi, dkk ( 2016 ). " Pengaruh Pelayanan dan Kepuasan Pelanggan Terhadap Niat Beli Ulang ( Studi Kasus Pada Depo Farmasi Anggrek RSUD Dr. Hasan Sadikin Bandung ) ". Jurnal Farmasi Klinik Indonesia, Vol 5, no 2.

 

 Gitosudarmo, Indriyo. Manjemen Pemasaran, Edisi Pertama. Cet.I; Yogyakarta:

            BPFE,2000

  Hafidudin, Didin dan Hendri Tanjung, Manajemen Pemasaran Syariah dalam Praktik.

            Cet.1; Jakarta: Gema Insani Inpress, 2003

  Hidayat, Rachmat. “Pengaruh Kualitas Layanan, Kualitas Produk dan Nilai Nasabah

            Terhadap Kepuasan dan Loyalias Nasabah Bank Mandiri” Jurnal Manajeman dan

            Kewirausahaan. Vol.III, No.1, 2009

 Kartajaya, Hermawan dan M. Syakir Sula, Syariah Marketing. Cet.1; Bandung: Mizan,2006

 Kartono, Kartini . Psikologi Sosial. Cet.I; Jakarta: PT.Rajagrafindo,1997

Siti Aisya, Yohansyah Adiputra.R. ( 2020 ), " Pengaruh Promosi Dan Kualitas Pelayanan Terhadap Minat Menabung Masyarakat Kelurahan Siranindi Di Bank Muamalat Indonesia Palu Sulawesi ". vol 02, no.01

https://www.kompasiana.com/nirzamahfuza/5f34aef26e383362b01ca512/meningkatkan-minat-menabung-di-bank yariah#:~:text=1.,untuk%20bergabung%20dengan%20Bank%20Syariah

https://laillamardianti.wordpress.com/2012/04/13/merangkak-majunya-perbankan-syariah/

https://www.kompasiana.com/fahmiaulia/5acb93d0dd0fa848273ad632/persentase-jumlah-nasabah-bank-syari-ah-di-indonesia

http://repository.unpas.ac.id/34288/4/BAB%20II_Landasan%20Teori%20.pdf

https://www.voaindonesia.com/a/jumlah-bank-syariah-di-indonesia-meningkat/5944356.html

Downloads

Published

2023-03-06

How to Cite

Salsabila Putri Damayanti, & Norma Rosyidah. (2023). PENGARUH MEDIA PROMOSI DAN KUALITAS PELAYANAN TERHADAP MINAT MENABUNG MASYARAKAT DI BANK SYARIAH. ICO EDUSHA, 3(1), 102–114. Retrieved from https://prosiding.stainim.ac.id/index.php/prd/article/view/280